Return Policy

InkWize Return Policy

Satisfaction Guaranteed We aim for complete satisfaction at InkWize. If you’re not entirely happy with your purchase, we’re here to help with a simple return process.

Return Eligibility

• You have 30 days from receipt to initiate a return.
• Items must be unused, in the original condition, and include all original tags and packaging.
• Returns are not accepted for items damaged due to user error or items marked as final sale.

How to Return

• Email us at support@inkwize.com with your order details and reason for return.
• We will provide instructions and a prepaid shipping label for eligible returns.

Refunds

• Refunds are processed upon receipt and inspection of the return.
• Expect refunds within 1-3 business days to the original payment method.
• Shipping fees are non-refundable unless the item is defective or incorrect.

Exchanges

• Direct exchanges are not offered. Please return your item and place a new order.

Non-returnable Items

• Custom-made or personalized items and final sale items are not eligible for return.

Issues with Refund

• Check your account or contact your bank if your refund is delayed.
• If issues persist, contact us directly at support@inkwize.com.

Contact Information

• Address: 6511 S Highland Park Dr, Spokane Washington 99223, United States
• Text: +1 (862) 366-4834
• Email: support@inkwize.com

For any further assistance or questions about our policies, feel free to reach out.