Refund Policy

InkWize Refund Policy

At InkWize.com, your satisfaction is our priority. If you're not completely happy with your purchase, our refund process is straightforward and transparent.

1. Refund Eligibility

• Products must be returned unused, undamaged, and in the original condition with all tags and labels attached within 30 days of delivery.
• Items damaged or missing parts due to customer error are not eligible for refunds.
• Custom or personalized products and items marked as "Final Sale" are non-refundable.

2. Processing Refunds

• Inspection: We will inspect your returned item to confirm its condition.
• Approval: If the return meets our criteria, we will process the refund to your original payment method.
• Notification: You'll receive an email once your refund has been issued.

Refund Processing Times:

• Credit/Debit Cards: 5–7 business days
• PayPal: 3–5 business days
• Other Methods: Varies by provider

3. Late or Missing Refunds

• Check your bank or PayPal account for refund status.
• Contact your payment provider as processing times can vary.
• If still unresolved, contact us at support@inkwize.com.

4. Shipping Costs

• Refunds on shipping fees are only granted if the return is due to a defective, damaged, or incorrect item.
• Shipping costs for general returns are non-refundable.

5. Exceptions

• Non-refundable items include customized goods, final sale items, and gift cards.

6. Contact Us For any questions about refunds or to check the status of your return, reach out to us:

• Email: support@inkwize.com
• Text: +1 (862) 366-4834
• Address: 6511 S Highland Park Dr, Spokane, WA 99223, United States

InkWize is dedicated to resolving your concerns promptly and fairly. Thank you for your trust in us!